Privacy Policy
1. Introduction
Lawns of America ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and share your information when you use our website or our lawn care services.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Business Contact Information
If you have any questions about this Privacy Policy, you may contact us using the information below.
3. Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Phone number
- Email address
- Service address
- Billing address
- Payment information (processed securely through third-party payment processors)
Service Information
- Lawn service history
- Appointment records
- Estimates and invoices
- Communication records
Technical Information
- IP address
- Browser type
- Website usage data (via cookies or analytics tools)
4. How We Use Your Information
We use your information for legitimate business purposes, including:
- Scheduling lawn care services
- Sending appointment reminders
- Providing service updates
- Processing invoices and payments
- Sending billing notifications
- Customer support and communication
- Internal recordkeeping
- Improving our services
- Sending occasional promotional offers (if applicable and consented)
5. SMS/Text Messaging Policy (A2P 10DLC Compliance)
Lawns of America may send SMS/text messages to customers who provide consent.
Types of Messages You May Receive:
- Appointment confirmations
- Appointment reminders
- Service updates
- Billing notifications
- Service-related alerts
- Occasional promotional offers (if opted in)
Message Frequency
Message frequency varies based on service activity. Customers may receive approximately 1–8 messages per month, depending on scheduled services and account activity.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier plan.
Opt-Out Instructions
You may opt out of receiving text messages at any time by replying: STOP
After you reply STOP, you will no longer receive SMS messages from us unless you re-enroll.
Help Instructions
For assistance, reply: HELP
Or contact us directly at: 📞 813-436-1599 📧 [email protected]
6. How We Protect Your Information
We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including secure software systems, password-protected systems, secure payment processing through third-party providers, and limited internal access to customer data.
While we take reasonable measures to protect your information, no online system can guarantee 100% security.
7. Sharing of Information
We do not sell, rent, or trade your personal information. We may share information only when necessary with trusted third parties such as payment processors, scheduling and CRM platforms, email and SMS service providers, and accounting software providers.
These third parties are required to protect your information and use it only for legitimate business purposes. We may also disclose information if required by law.
8. Data Retention
We retain customer information for as long as necessary to provide services, maintain accurate business records, comply with legal obligations, and resolve disputes.
9. Your Rights and Choices
You have the right to request access to your personal data, request correction of inaccurate information, request deletion of your personal data (subject to legal or contractual obligations), and opt out of marketing communications.
To make any of these requests, please contact us at [email protected] or (813) 436-1599.
10. Cookies and Website Tracking
Our website may use cookies or similar technologies to improve user experience and analyze website traffic. You may adjust your browser settings to disable cookies if desired.
11. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised "Last Updated" date. Continued use of our services after updates constitutes acceptance of the revised policy.
Last updated: 2026
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